eCommerce video marketing is a great way to deliver the content your customers want and increase sales. In the rest of this article, you’ll learn how to improve your customer experience with the power of product videos.

    Benefits of eCommerce Video Marketing

    Image and video management is an indispensable tool in online commerce and offers a company far-reaching opportunities. eCommerce video marketing provides a guaranteed way to improve conversion rates and turn shoppers into buyers.

    Because videos show your products (instead of describing them with text), they also increase product understanding, which leads to fewer returns and more repeat buyers. Here are three more benefits of eCommerce video marketing:

    1. Increased Conversion Rates

    Video marketing is not only accepted by customers, but also actively demanded. eCommerce video content helps prospects evaluate the product in terms of their particular needs even before they buy it. According to a recent study by Marketing Börse, product videos for marketing purposes can increase a company’s conversion rate by up to 57%.

    2. Better Product Understanding

    Detailed product videos are particularly effective for products that need to be explained. In contrast to images, they provide the opportunity to convey information on a verbal level.

    Videos also make it possible to see the nature of a product and its functionalities in action. Philips, the well known consumer electronics company, uses these product demonstrations primarily for complex products to create a better understanding of their products.

    3. Improved Consumer Trust and Loyalty

    Customers’ trust in a brand is strengthened by product videos. The condition for this is a professional and high-quality product presentation in which core functions are shown in action.

    Honest review videos and video testimonials from existing users also attract new customers. Such appealing video content helps to retain customers in the long term.

    How to Run Great eCommerce Video Marketing Campaigns

    A man uses two computer screens to create an eCommerce video marketing campaign with graphs and video production software.
    eCommerce video marketing can be extremely time intensive.

    Take advantage of the opportunities offered by video marketing and use them to improve your brand presence. First, determine the relevant target audience and set your goals.

    Additionally, it is important to showcase and highlight all product features and benefits. Throughout the creation process, make sure the product video is concise and engaging.

    1. Identify Your Target Audience and Goals

    Before you create your product video, it’s crucial to define your target audience. Formulate the specific preferences and needs of this customer segment and align the design of your video marketing strategy accordingly.

    The content of your product video should be aligned with the interests of the selected target group and specifically serve their needs.

    Address your customers with targeted messages and inspire them with personalized videos. In this way, you can significantly improve conversion rates and boost new customer acquisition.

    The personal customer approach strengthens customer trust and leads to long-term customer loyalty. Creating effective eCommerce product videos requires a holistic understanding of your target group.

    2. Present Product Features and Benefits

    Visual product presentations give you the opportunity to showcase the full potential of your products in the best possible way.

    Above all, highlight features that make your products unique and set you apart from the competition. To give consumers a realistic insight into how the product works, it’s a good idea to show it in action. Product demo videos are perfect for this use case.

    In addition to video content, shooting techniques also help create an engaging product video. Close-ups make it easier to identify and explain product details.

    Similarly, comparisons of multiple services are useful for highlighting key differences and product benefits. With these techniques, you can highlight key selling points in an engaging way.

    3. Make Videos Concise and Engaging

    The very first seconds of a promotional video are crucial in determining whether the customer’s interest is aroused. Captivate viewers right from the start with exciting storytelling and visual aesthetics. Bounce rates are significantly lower with engaging videos. Edit the content and include elements that grab the customer’s attention.

    To create the best product videos, length is also a key factor. Make concise videos that have a duration of up to 60 seconds. For products that require explanation, 90 seconds is acceptable. To do this, select all the important product information and weigh up which of it should be part of the video.

    4. Optimize Videos for Mobile

    With more and more people buying online, it’s crucial your videos are mobile optimized. Make sure your content can be opened on all mobile devices without technical difficulties. Ensure fast loading times and use a responsive design that adapts the video format, file type, and size depending on the device.

    How to Create eCommerce Video Content

    close up video camera filming young smiling male blogger 1 scaled
    A man films an eCommerce product video.

    In the run-up to creating a product video, the first thing to do is to weigh up the production requirements. Do you want to do the production in-house or hire an external service provider? Responsibilities for editing and post-production must also be determined early on.

    1. Decide if You Want to Outsource Production or Create In-House

    In-house video production requires a lot of resources and knowledge to achieve the best possible results. In addition to the required technical equipment, the use of certain software to edit the content is also essential.

    Prepare the production environment as well. Optimal staging of your products requires appropriate lighting on set.

    For these reasons, many companies decide to outsource video production tasks.

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    2. Editing and Post-Production

    To improve the visual appeal of your product video, essential editing techniques are highly important. Increase the quality of e-commerce videos by trimming the content to the desired length in post-production.

    Further optimization possibilities lie in adding text overlays or voice-overs. Improve video transitions by incorporating music.

    3. Publish the Videos at Leading Retailers

    To embed eCommerce video content into retailer websites, the first step is to select the most effective placements. After this step, the videos can be integrated into product pages.

    A/B testing can be used to identify which videos perform better. Video performance analysis is also a suitable way to test your content.

    4. Choose Other Effective Placements and Channels

    There are several channels you can use to further improve your eCommerce video strategy. On top of publishing content to online shops, you can also publish them on your brand’s pages, or implement trailers for social media.

    While shorter videos work very well on Instagram or Facebook, complex informational videos are better suited for individual product pages.

    PDP video content has the strongest impact on customer engagement and conversion rates. But the ability to improve product communication and brand awareness via social media should not be overlooked.

    5. Integrate Videos into Product Pages

    For retailers, integrating product videos on your website offers enormous benefits. Videos in the product gallery on PDPs directly attract customers’ attention and lead to increased view rates. Video integration also helps reinforce product descriptions and generate positive product reviews.

    Product videos on an eCommerce website optimize the customer experience and increase the time potential customers spend on your website.

    This change positively impacts your SEO performance and improves your brand’s reputation. High-quality product videos also trigger purchase decisions and contribute significantly to sales success.

    Tip: Click here to learn how to syndicate your brand’s videos directly and automatically to 350+ online stores worldwide.

    6. A/B Testing and Optimizing Video Performance

    A/B tests can be used to compare different video versions with each other. The goal of the test is to measure how the versions affect conversion rates.

    To analyze the performance of your eCommerce video marketing campaigns, metrics such as playback rates, engagement rates, and click-through rates can be collected. The evaluation of this data enables you to optimize your eCommerce video marketing strategy.

    Wrapping Up

    The use of product videos offers brands and retailers several benefits. eCommerce video marketing contributes to an increase in sales and intensifies customer loyalty to a great extent. Trust in your brand grows and triggers buying processes. For more about product video strategy, visit our blog.

    DemoUp Cliplister – eCommerce Content Solutions

    DemoUp Cliplister offers a wide range of services in the field of eCommerce video marketing. For both brands and shops, we offer a range of product content solutions aimed to help you grow eCommerce sales. Book an appointment with one of our consultants to get more information.